At KL Short Term Rentals, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website klshortrentals.com

1. Information We Collect

When you use our platform, we may collect the following information:

Personal Identification: Full name, date of birth, government-issued ID, profile photo, and contact details (email, phone number).

Booking Details: Check-in/out dates, property selected, special requests.

Payment Information: Credit/debit card details or online payment data (processed securely via third-party providers).

Technical Data: IP address, device type, browser type, and usage patterns.

2. How We Use Your Information

We use your information to:

Verify your account and prevent fraudulent activity.

Process bookings, payments, and deposits.

Share booking details with hosts securely.

Provide customer support and respond to inquiries.

Improve our website, services, and user experience.

Comply with legal obligations (e.g., taxation, law enforcement requests).

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your data may be shared only in these situations:

With Hosts: To complete your booking and provide check-in details.

With Service Providers: Payment processors, IT support, or verification services.

For Legal Compliance: If required by law, regulation, or legal process.

4. Data Security

We use industry-standard security measures (encryption, firewalls, secure servers) to protect your personal data. However, no online platform can guarantee 100% security. Users are encouraged to protect their login credentials.

5. Data Retention

We retain personal data only as long as necessary:

For active accounts, until the account is deleted.

For completed bookings, as long as required by law (e.g., tax records).

For security or dispute resolution, until the matter is closed.

6. Your Rights

As a user, you have the right to:

Access and request a copy of your personal data.

Update or correct inaccurate information.

Request deletion of your data (subject to legal obligations).

Withdraw consent for certain data uses.

To exercise your rights, contact us at: support@klshortrentals.com

7. Cookies & Tracking

Our website uses cookies and tracking tools to:

Improve site functionality and user experience.

Remember your preferences.

Analyze traffic and usage patterns.

You may disable cookies in your browser settings, though this may affect site performance.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways). We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

KL Short Term Rentals reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on klshortrentals.com
with the effective date